- Accepts multiple insurance plans
- Medications available through Talkspace Psychiatry
- Individual, couple and teen consultations available
- Must pay extra for live video sessions
- Can be expensive if you are only looking for a few sessions
Session Types Text, video and voice messaging; live video
Cost and payment options Prices vary and are dependent on geographic location, but typically start at $79 per week for Messaging Therapy, $109 per week for Live Therapy, and $139 per week for Live Therapy Plus Messaging Combination, with plans billed monthly; Talkspace Psychiatry is $249 for the first session and $125 for follow-up sessions
Prescribes medication Yes, via Talkspace Psychiatry
Accept insurance Yes
If you’re looking for a comprehensive online counseling platform that offers mental health and psychiatric services to individuals, couples, and teens aged 13-17 living with anxiety, then Talkspace may be worth a look. considered.
Talkspace has licensed therapists and counselors who have expertise in areas such as anxiety, obsessive-compulsive disorder (OCD), phobias, mood disorders, and more. Because they require providers to have at least a master’s degree and a minimum of 3,000 hours of clinical experience, you’ll have access to highly trained mental health experts.
The platform also hosts Talkspace Psychiatry, which provides online psychiatric services and adult medication management. This feature sets Talkspace apart from its competitors who do not prescribe medication. This can get expensive if you need both medication management as part of the psychiatric plan and counseling as part of the therapy plan. However, this approach may be beneficial for people with anxiety, as anxiety symptoms often respond well to a combination of psychotherapy and medication, according to a meta-analysis of studies published in .
Talkspace is one of the few online anxiety therapy platforms that accepts insurance, which can help you manage your costs. According to our assessment team’s April 2022 survey of 1,000 online therapy users, nearly 39% said they chose a platform primarily because it accepted their insurance.
Talkspace offers several options for meeting with a therapist, including “messaging only” and “messaging + live session” subscription plans. This is an important detail to pay attention to when choosing an online therapy platform for anxiety. A messaging-only plan means there are no live video or phone sessions with a therapist. Instead, patients only have access to their therapist through messaging in the virtual therapy room. This option isn’t conducive to immediate feedback, as you have to wait for the therapist’s response, although they promise to respond five days a week, according to an email we received from a customer service representative. You can upgrade to other plans that include video and audio messaging, although that also increases the cost.
Unlike other platforms that are upfront and transparent about pricing, Talkspace asks you to fill out an intake questionnaire to get the exact price of its packages. This can be frustrating if you’re in the research phase and just want to quickly scan each site. However, we have put together some general pricing information to help you get a better idea of how much their programs cost:
- Messaging Therapy Text, video and audio messaging; from $69 per week or $276 per month
- Live therapy Four 45-minute live therapy sessions per month; from $99 per week or $396 per month
- Live messaging therapy plus Text, video and audio messaging; four 45-minute live sessions per month; from $129 per week or $516 per month
- Therapy for adolescents (13 to 17 years old) Text, audio and video messaging only (no live sessions); $260 per month
- Psychiatrist sessions $249 for the first consultation and $125 for any follow-up visit
Although the website’s homepage mentions that it has over 60,000 five-star reviews, Talkspace has a customer review rating of just 1.09 stars out of 5 on BBB and 1.3 stars out of 5 on Trustpilot. . Common complaints include billing issues and poor customer service.